EnergyCasino has been operating since 2013 and is run by Probe Investments Limited under a Malta Gaming Authority licence. The platform supports English, Finnish, German, Hungarian, Norwegian, Polish, Russian, Vietnamese, Turkish, Japanese, Spanish and Portuguese. SSL encryption protects all sensitive player data including banking, verification and registration information. The casino covers slots, table games, video poker and a live casino powered by Extreme Live Gaming, all in a fully instant-play format with no download required. Progressive jackpots are available and a game history feature is included. No weekend cashouts are available.
Welcome Bonus
EnergyCasino offers a first deposit welcome bonus of 100% up to 1,000 PLN for Polish market players, with a 25x wagering requirement on deposit plus bonus combined. A second deposit bonus gives 50% up to €200, with a 30x wagering requirement on deposit plus bonus combined. Additional regional offers and current first deposit terms for other currencies are displayed in the Promotions section at registration. Check the promotions page directly for the current active first deposit offer and any applicable bonus codes, as availability varies by jurisdiction.
Payments
Deposit methods at EnergyCasino include Mastercard, Neteller, Paysafecard, Visa, Euteller, Trustly, Skrill, Klarna, Rapid Transfer, Zimpler, Payz, QIWI, MuchBetter, Interac, Jeton, Bank Wire Transfer, EnterCash, TicketSurf, Siirto and BLIK. Minimum deposit is €10. No deposit fees apply. Withdrawal methods include Bank Wire Transfer, Neteller, Visa, Skrill, Payz, WebMoney, Trustly, QIWI and Yandex Money. Minimum withdrawal is €10. Withdrawal fees apply. Daily withdrawal limit is €5,000. Verification speed is 0 to 72 hours. Pending time is 0 to 72 hours. E-wallets process within 1 to 7 hours. Card payments take 24 to 48 hours. Bank transfers take 2 to 5 days. No weekend cashouts are available.
Games
The game library at EnergyCasino draws from around 60 providers including Games Global, NetEnt, Evolution Gaming, Play’n GO, GreenTube, Novomatic, Pragmatic Play, Oryx Gaming, Merkur Gaming, Wazdan, Gamomat, Big Time Gaming, Red Tiger Gaming, Hacksaw Gaming, Push Gaming, Thunderkick, BGaming, Spribe, Relax Gaming, Elk Studios, Endorphina and many more. Slots include popular titles such as Gonzo’s Quest, Aloha Cluster Pays, Book of Ra Deluxe and Sizzling Hot, alongside online versions of classic land-based games. Table games include European Roulette, MultiBall Roulette, Blackjack, Baccarat and Sic Bo. Video poker variants include Jacks or Better, Joker Wild and Deuces Wild. The live casino is hosted by Extreme Live Gaming and runs 24/7, covering Blackjack, Roulette and Baccarat with live dealers. Progressive jackpots are available.
Support and Responsible Gambling
Live chat at EnergyCasino is available during limited hours rather than around the clock. Email support is available at [email protected]. Phone support is available at +356 9994 5112 (Malta) and +44 791 878 5604 (United Kingdom). There is no FAQ section. Support language is English.
EnergyCasino offers a comprehensive responsible gambling toolkit reflecting its Malta Gaming Authority licensing requirements. Deposit limits, wager limits, loss limits and session/time limits can all be set directly within the account. A reality check tool notifies players during sessions to help track time and spending. A self-assessment test is available for players who want to evaluate their relationship with gambling. A cool-off/time-out period and self-exclusion are both available for players who need a break. EnergyCasino participates in Gamstop, the UK’s national self-exclusion scheme, meaning players registered with Gamstop who attempt to access the casino will be blocked automatically.
Pros and Cons
Pros:
- Malta Gaming Authority licence with strong formal player protection
- Operating since 2013 with a long established track record
- Full responsible gambling toolkit: deposit, wager, loss and session limits plus reality check, self-assessment test, cool-off and self-exclusion
- Gamstop participation for UK players
- Phone support available with both Malta and UK numbers
- Around 60 game providers including Games Global, NetEnt and Evolution Gaming
- Progressive jackpots available
- Game history feature included
- Low minimum deposit and withdrawal of €10
- No deposit fees charged
Cons:
- Live chat available only during limited hours, not 24/7
- No FAQ section
- Withdrawal fees apply
- No weekend cashouts available
- Verification and pending times up to 72 hours, longer than many comparable platforms
- Daily withdrawal limit of €5,000 with no stated weekly or monthly figure
- No progressive jackpot wins paid in a dedicated lump-sum policy stated
- RTP not publicly stated and RNG testing not independently confirmed
Final Verdict
EnergyCasino has operated since 2013 under Probe Investments Limited with a Malta Gaming Authority licence, giving it one of the more firmly regulated positions in the online casino space. The responsible gambling toolkit is comprehensive across all major tool types, including a reality check, self-assessment test and Gamstop participation for UK players, which is rarely seen at this level of completeness. The addition of phone support with both Malta and UK numbers adds a personal touch not commonly found at comparable platforms. The most notable practical limitations are the restricted live chat hours, withdrawal fees and the lack of weekend cashouts. For players who prioritise regulatory substance, long-running operator history and thorough player protection tools, EnergyCasino is a dependable option.


